Retrieve Your Account Password

Please provide the e-mail address you used when registering for your account. If you have forgotten which e-mail address you used, please contact us and we will gladly help you out.

We noticed that you recently changed your account email address. We have already sent a message to this account with instructions on how to verify this new address. If you did not receive this email, please check:

  • That your email system is not blocking emails from PenguinShoppe.com.
  • That our emails are not in your spam or junk folder.

If you have checked these and they appear to be ok, you can use the button below to resend another email. If after this, you are still not receiving emails, please contact us and we'll be glad to help out.

You must have a VALID email account in order to use PenguinShoppe.com. Our site sends emails immediately, but please allow up to 15 minutes for delivery.


We found your account! It looks like you just recently registered. We have already sent you a message to the email account you provided. If you did not receive this email, please check:

  • That your email system is not blocking emails from PenguinShoppe.com.
  • That our emails are not in your spam or junk folder.

If you have checked these and they appear to be ok, you can use the button below to resend another email. If after this, you are still not receiving emails, please contact us and we'll be glad to help out.

You must have a VALID email account in order to use PenguinShoppe.com. Our site sends emails immediately, but please allow up to 15 minutes for delivery.



Please provide the email address used when registering.

* Denotes required fields